Privacy policy

Last Updated: 1 July 2026

1. General Information

At Med Peptides UK, we respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and all applicable data protection laws.

This Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you visit www.medpeptidesuk.com or contact us.

Our website provides information about products intended for research and laboratory use only (Research Use Only). Products cannot be purchased directly through the website. All orders are arranged individually after direct communication with our team.

By using this website, you confirm that you are at least 18 years of age. Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that such data has been collected, it will be deleted promptly.

2. Information We Collect

Depending on how you interact with our website or communicate with us, we may collect the following personal information:

Full name
Email address
Telephone number
Shipping address (where required for order fulfilment)
Information you provide when contacting us
IP address
Browser and device information
Information collected through cookies

We collect only the information necessary to provide our services and operate our business.

3. How We Use Your Information

We may use your personal information to:

Respond to your enquiries
Process and arrange individual orders
Provide customer support
Comply with legal obligations
Maintain the security of our website
Analyse and improve website performance and user experience

Where you have provided your consent, we may also contact you regarding updates, news, or other information related to our services.

4. Cookies

Our website uses cookies to:

Ensure the website functions correctly
Analyse website traffic
Improve your browsing experience

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain website features.

5. Data Retention

We retain your personal information only for as long as necessary to:

Respond to your enquiries
Process individual orders
Meet legal and regulatory obligations
Resolve disputes
Protect our legitimate business interests

Once your information is no longer required, it will be securely deleted or anonymised.

6. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Where necessary, your information may be shared with:

Shipping and courier providers
IT and website service providers
Payment service providers (where applicable)
Government authorities where required by law

All service providers are required to protect your personal data in accordance with applicable data protection laws.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against:

Unauthorised access
Loss
Alteration
Disclosure

Although we take reasonable steps to safeguard your information, no method of transmitting data over the internet can be guaranteed to be completely secure.